AliExpress Buyer Protection is one of the most comprehensive buyer safety programs in e-commerce. It covers all transactions from the moment you place your order until you confirm receipt.

What is Covered?

How to Open a Dispute

  1. Go to "My Orders" in your AliExpress account
  2. Find the order and click "Open Dispute"
  3. Select the reason and upload evidence
  4. Submit and wait for the seller response (3-5 days)

Pro Tips